Benway I.T. Support & Technology Coach

Benway School | Wayne, NJ

Posted Date 3/09/2023
Expiration Date4/08/2023

Benway School is an out of district school for students with moderate disabilities, providing comprehensive education for students from 1-12th grade.

Benway School is accepting applicants for: I.T. Support & Technology Coach Job


Must possess an Associates degree in computer science or related field and experience in computer and network support or any combination of education and experience that would provide the noted knowledge, skills, and abilities.  Extensive related experience in the field may substitute for a college degree.  Must possess a working knowledge of WIN 10 or higher; MAC OS X. Microsoft Server 2003/2008, Active Directory Tools, Ethernet switched wired and wireless networks, TCIP/IP address and routing.  Ability to mentor, train, act as team leader of other technical support personnel and possess excellent communication, customer service and technical professional skills.  Must possess a valid New Jersey driver's license with a good driving record.


Essential Duties:

  1. Troubleshoots complex problems requiring specialized expertise and uses specialized tools to diagnose and repair computer and peripheral systems.  Utilizes appropriate safety equipment in the performance of duties.
  2. Troubleshoots service level problems and performs repairs to include replacement of standard available components.
  3. Troubleshoots hardware, software, network, and operating system problems and providing on-going technical support to other peers and IT personnel.
  4. Interacts with members of the Administration, Network Services, Communication Services and Audiovisual teams to troubleshoot and reslove system-level problems.
  5. Installs and maintains application software and user email accounts.
  6. Troubleshoots, identifies, and resolves problems associated with application software and user/mail accounts as needed by Benway Staff.
  7. Set up and configures hardware and installs new software on school computers.
  8. Tracks all work in the help desk work order system.
  9. Responsible for inventory management of assigned equipment.
  10. Models non-discriminatory practices in all activities.
  11. Understand and teach digital citizenship to staff, students, and parents.
  12. Utilize and model technology integration strategies to support differentiation.
  13. Provide technology integration support for individual teachers, grade-level teams, and other school staff.
  14. Performs any other related duties as assigned by administration

Please send Cover Letter and Resume to: Mr. Patrick McAloon



Type of Job (K-12 or Higher Ed.)

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