Computer Technician II (Level 2)

REPORTS TO: DIRECTOR OF IT INFRASTRUCTURE

RESPONSIBILITIES:

• Provide Tier 2 support for elevated issues raised by management or other technology support staff responding to help desk tickets or other technology issues.

• Work closely with the Network Manager to assist with day to day support of network appliances, network and end-user device security, server administration, and Active Directory and Google Admin management.

• Coordinate with Network Manager and Technology Directors to complete assigned projects and tasks.

• Work after/before school hours as needed to respond to critical issues and/or address maintenance activities that cannot be conducted during school hours.

• Provide support for MSD’s desktops, laptops and peripherals for Administration and Education use by performing:

• Provide own transportation to all district facilities on demand.

• Hardware analysis and replacement both in office and out in the field.

• Software installations both in office and out in the field.

• Troubleshoot network connectivity.

• Maintain and troubleshoot printers and scanners.

• Maintain infrastructure: switches, wiring, and all other technology hardware.

• Splice and install Ethernet wiring in the district.

QUALIFICATIONS:

• Perform responsibilities with accuracy, efficiency and professionalism at ALL times.

• 5+ years of experience as a Computer Technician in a large environment.

• Strong working knowledge of Current Versions of Windows OS, Mac OS & iOS, Microsoft Office & 365 and Google Apps for Education.  Certification(s) preferred.

• Advanced PC & MAC hardware and software troubleshooting skills are a must.

• Familiarity with the public-school system and custom software is a plus.

• High School diploma required.  Bachelor of Science degree in Computer Science or other technical school degree preferred.

• Cisco Network certification(s) or similar required. Security specific certifications are a plus.

• Scripting and programming skills are a plus.  E.g., HTML5 or PowerShell

• Server and Active Directory certifications preferred.

CONTRACT TERMS:

12- Months, full time (Monday-Friday- School Work Day/Hours)

Please complete application at:

www.applitrack.com/msdk12/onlineapp

The Morris School District offers a competitive salary and benefits package.

We are an equal opportunity employer/AA