Technology Help Desk 24-044

Pemberton Township Schools | Pemberton, NJ

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CountyBurlington

Posted Date 9/25/2024

Expiration Date10/24/2024

Description REQUIRED CRITERIA:

Experience in a Help Desk role or other applicable experience
Holds or is able to obtain in first year a CompTIA A+ certification (220-1001 & 220-1002)
Excellent interpersonal skills
Ability to provide technical support to staff, students and parents in person and over the telephone or teleconference.
Knowledge of remote management and automation tools plus experience using them in a help desk environment.
Great problem-solving, analytical, and team-working skills
“Customer” oriented and cool tempered in stress situations
Ability to diagnose and resolve basic technical issues
Keen attention to detail, solutions, service-oriented, and well organized
Understanding of work\learn from home conditions and the ability to provide support over any medium

County

Burlington

www.pemberton.k12.nj.us